RETURNS & EXCHANGES
iUniforms gladly accepts merchandise for return in originally purchased condition, within 30 days from the time you receive the goods. All labels must be attached. We apologize that we do not accept returns on laundered, worn, altered or personalized garments. If purchase was made with a credit card, a credit will be issued to that same card. (Please allow 2 billing cycles for credit to appear on your statement.) If purchase was made by check, a refund check will be issued within 30 working days. Shipping cost is nonrefundable.
iUniforms gladly accepts merchandise for exchange in originally purchased condition, within 30 days from the time you receive the goods. All labels must be attached. We apologize that we do not accept exchanges on laundered, worn, altered or personalized garments. Exchanges can be dropped off at our convenient drop boxes located at the schools. Exchanged items will be shipped back to you via free ground shipping for no additional cost.
HOW TO RETURN/EXCHANGE
- Please complete the Exchange/Return form when returning items back to us. The form is available at the school and on our website.
- Merchandise may be returned or exchanged via the drop box at your school and will incur no additional shipping costs.
- Items may also be shipped back to us for exchange or refund. The cost of return shipping will be your responsibility.
If shipping, please send to:
2801 S. Federal Hwy #22858
Ft. Lauderdale, FL 33335
MANUFACTURER'S WARRANTY POLICY
iUniforms takes great pride in the quality and workmanship of our products. We offer a Limited Warranty* against defects in materials (zippers, buttons) or workmanship (stitches). If you believe you have received an item that has a defect, please return the garment to us. Upon evaluation, we will advise you if the defect is covered under the Limited Warranty. At our discretion, we will either repair the product, without charge, or replace it with a comparable item in the same color and size.
Please note that the Limited Warranty does not cover damage caused by accident, improper care, negligence, normal wear and tear (such as rips, tears, abrasions, UV degradation), or the natural breakdown of colors and materials over extended time and use.
Our Limited Warranty is valid only for the original purchaser against manufacturer defects for a period 90 days. To ensure the health and welfare of our staff, please properly clean all items before shipping to us for evaluation. Soiled garments will be sent out to a professional cleaning service prior to processing and we will assess an extra charge for that service. Please be advised that sending out a product for cleaning adds an unexpected delay of two weeks or more in processing your items.
You may return your item via the iUniforms drop boxes located at the schools. Or you may ship your items to us, via US Mail, UPS or Fedex, however, the shipping charges will be your responsibility. Please make sure to receive a tracking number for your items. iUniforms is not responsible for lost in-bound packages.
*Warranty policy revised June 6, 2014